Returns & Exchanges
Due to the intimate nature of our products, we offer a 30-day return window for items that remain in their original, vacuum-sealed packaging to ensure the highest standards of hygiene and safety. Please note that once the sterile seal is broken, the item is no longer eligible for return or exchange.
Verify Eligibility
Ensure your product is unused, unworn, and still inside its original tamper-evident vacuum seal.
Submit Request
Contact our support team with your order number and photos of the sealed packaging to receive a Return Merchandise Authorization (RMA) number.
Secure Packaging
Place the item in a discreet shipping box along with your RMA form to protect your privacy and the integrity of the product during transit.
Inspection and Refund
Once our quality control team verifies the seal is intact, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing